Email notifications
Which emails CEC Feedback sends to team members and to clients, and how to choose them.
CEC Feedback sends email from feedback@cec.dev, a minute or two after the change that triggers
it, and never twice for the same change.
For team members
Two settings decide what you get. Both are your own; nobody else's settings change yours.
New feedback on a project
Turn on the Email notifications card on a project's Integrations tab to get an email for every new feedback item on that project. Emails go to you only: each teammate turns this on for themselves, and it's off until you do.
Mentions, comments and resolved feedback
Account › Notifications has three switches, for every project:
| Switch | You get an email when… |
|---|---|
| Mentions | Someone mentions you in a comment or a piece of feedback. |
| New comment | Someone creates a new comment on feedback you either created or interacted with. |
| Resolved feedback | Feedback you either created or interacted with gets resolved. |
"Interacted with" means you created the feedback, commented on it, or were mentioned in it. You never get an email about your own changes, and a mention wins over "New comment" for the same comment, so you get one email, not two.
For clients
A project's Settings › Notifications decides what reporters get:
- New Comment: when someone comments on feedback they sent or commented on;
- Feedback Resolved: when their feedback is resolved, gathered into one email about 20 minutes later.
What clients see is described in Notifications. Client emails never contain feedback or comments marked Members only, other reporters' email addresses, console logs, screenshots or dashboard links.
Other emails
- Invitations to join the team. See Members and roles.
- Send to developer emails the install snippet from a project's Installation tab.