Projects and settings

The dashboard at feedback.cec.dev opens on Projects: a grid of cards with each project's thumbnail, name, address and latest activity. Search by name, sort, or switch between Active and Archived projects.

A website project has four tabs: Feedback, Installation, Integrations and Settings. A design project has Feedback, Designs and Settings.

Owners and administrators manage projects and their settings. Members can see and work on all the feedback, but can't change settings. See Members and roles.

Creating a projectCopy Anchor Link

+ Create New Project, then Website or Design. A website project needs a name and the site's URL; CEC Feedback renders a thumbnail of the site in the background. A design project only needs a name. See Getting started for the full walk-through.

InstallationCopy Anchor Link

The Installation tab has everything needed to put the widget on the site:

• Snippet code: the script tag with the project key, a copy button, and "Verify installation", which turns to "Installation verified" once the widget has loaded on the site;
• Plugins & Tools: the WordPress plugin download and its steps;
• Send to developer: emails the snippet and instructions to an address you enter;
• Rotate key: replaces the project key, see Rotating the project key.

General settingsCopy Anchor Link

Settings › General:

• Project Name and Project URL. The site must use https for screen recordings to work.
• Project Image: the card thumbnail. Regenerate renders it again from the site.
• Allowed origins: leave empty to allow any website, or add origins to restrict the widget to those sites. See Allowed origins.

Widget settingsCopy Anchor Link

Settings › Widget controls what reviewers see:

• Visibility: show the widget to everyone, only to signed-in members, or only after a visit with the secret query parameter. See Who sees the widget.
• Client Functionality: how the widget behaves for clients:
  • Widget visible and Feedback submission open;
  • Onboarding enabled: a welcome popup the first time someone visits;
  • Show pins: Always, When the widget is open, or Never;
  • Enabled features: Video feedback, View all feedback (otherwise clients see only their own), Comments, Resolve / Unresolve, Tags and Mentions;
  • Members that can be mentioned: No members or All members.
• Member Functionality: the same settings for signed-in team members. A field you change here stops following the client setting.
• Screenshot: for sites behind a password or on a local network. Basic Auth (a username and a password, stored encrypted and never shown again), Embed CSS (on by default) and Embed Images (off by default) help the server render screenshots of pages it can't load on its own.
• Design & Presentation: the Theme (see Branding themes), Widget placement (Middle Right, Middle Left, Bottom Right or Bottom Left), the pin colour, the placeholder text in the feedback box, and the onboarding message.

Notifications, tags and integrationsCopy Anchor Link

• Settings › Notifications chooses the emails clients get: New Comment and Feedback Resolved. See Notifications.
• Settings › Tags creates the project's tags, each with a colour. See Tags.
• Settings › Integrations sets a Prefix added to the title of every ClickUp task the project creates. Empty by default.

Archiving and deletingCopy Anchor Link

Settings › General › Danger:

• Archive project stops feedback collection and moves the project to Archived on the Projects page. Restore it from there at any time. An archived project is deleted for good 90 days after it was archived.
• Delete project can't be undone: it disconnects every integration and deletes all the project's feedback, screenshots and recordings, after you type the project's name to confirm.